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Warranty

Customers who purchase from our online site not only receive top grade quality products, they will get the very best after sales customer care from our highly motivated and professional team.

We guarantee that support is rendered 7 days a week, 24 hours a day which will ensure all questions and feedback are responded to within 24 hours.

All purchases made are delivered immediately and safely, we guarantee that your purchase will clear customs anywhere in the world 100%. In the rare occasion that a reshipment is required, we will reship the order at our own expense.

We guarantee that only the finest quality and highest grade materials are used in the manufacture of each and every item on our site. To ensure this, a thorough inspection is carried out prior to shipping the item out.

All items on our site are covered by a 1 year warranty against all manufacturing defects. Contact us via the online contact form if you have any questions or inquiries on your item. The warranty policy does not cover against intentional damage, loss of item or general wear and tear. The policy is void as well if the item was used in a way other than what it was designed for.

Refund Policy

The quality of the product the customer receives is guaranteed to be the very best in its class, and we absolutely guarantee this. Our refund policy covers all products that the customer orders via our online website.

If you are returning products for an exchange or refund:

1. All returns or exchanges must be post-marked no later than 3 days after the order has been received.

2. The condition of the product must be 100% brand new; it must never have been used, nor unpacked. Once you have used or worn your purchased item, the exchange/refund policy is void.

3. Customers are strongly encouraged to insure their returns. We are not responsible for lost or damaged products during the shipping process. All shipping costs incurred as such are not refundable.

4. All refunds will be issued after the return product is received and inspected. Refunds will be in full, less shipping & handling charges (non-refundable), and the credit card processing fee charge (non-refundable, if payment was made via credit card).

5. The product is subject to final inspection for the above conditions before your return is processed

If you are returning products for warranty:

1. All our top quality products enjoy a full 1 year warranty on all manufacturers? defects.

2. Only manufacturers? defects are covered under warranty. This does not include intentional damage, loss of item or general wear and tear.

3. The warranty policy is considered void if the item has been used in a fashion that it was not designed for.

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